Dear Usergrams Community,
We are thrilled to announce that the Usergrams website is now back up and running after a long period of technical downtime. We sincerely apologize for any inconvenience this may have caused, and we greatly appreciate your patience and understanding during this time.
For our valued investors and users who may be wondering how to access their Usergrams coins, we have outlined a simple process to ensure a smooth transition:
Sign Up Again: If you were previously registered on the Usergrams platform, we kindly ask you to sign up again using the same details, including your email address and username. This will help us verify your identity and ensure a seamless experience.
Open a Support Ticket: After signing up, please open a support ticket and provide us with details regarding your previous investment, including the number of coins purchased. Please be honest and accurate in your response, as this will help expedite the verification process.
Verification and Crediting: Once we receive your support ticket, our team will verify the provided details. If everything checks out and matches our records, we will credit your account with the corresponding Usergrams coins within 24 hours.
We understand that there may have been some confusion regarding referral commissions in the past. To address this issue and ensure fairness for all our users, we have implemented a new policy:
Referral Commission Policy Update: Due to a significant number of fake referrals in the past, we will only be awarding referral commissions to users whose referrals have made an investment purchase. This policy ensures that referral commissions are distributed fairly and accurately to those who have genuinely contributed to the growth of the Usergrams community.
Once again, we apologize for any inconvenience caused by the temporary website downtime, and we thank you for your continued support and understanding. If you have any further questions or concerns, please do not hesitate to reach out to our support team.
Thank you for being part of the Usergrams family!
Best regards,
